20 Most Promising Professional Services Automation Solution Providers - 2017

The global market for Professional Services Automation (PSA) solutions is set to grow up to $17.33 billion by the year 2025. A deciding factor to this growth is the increased need to achieve optimization of everyday processes, such as accounting, invoicing, resource allocation, reporting, project management, and overall integration of these processes with CRM solutions and payroll systems.

The user base for these systems is widespread at a number of levels and laterals. Lawyers, insurance brokers, IT consultants, auditors, etc. have a growing affinity to the technology that can rope together their disparate tasks into a single, integrated, and monitored interface to provide a higher degree of visibility and hence efficiency in their respective workplaces.

A unique aspect of the widely used PSA solutions in the market is the balance between software automation capabilities and infusion of human intelligence. While erroneous manual processes cause a high degree of attrition individually, it is also pertinent that a human element must be one of the core components of the technology that powers PSA platforms. The reason behind this is that PSA platforms are guided by quantitative and qualitative success metrics that are entirely defined and comprehended by the people involved in the usage of such platforms. As a result, this poses an opportunity for various solution vendors to incorporate machine intelligence technology that is empathetic towards human needs.

In the last few months, a distinguished panel comprising of CEOs, CIOs and analysts, along with CIOReview’s editorial board reviewed and shortlisted the top companies that are at the forefront of delivering turnkey PSA solutions. We present to you CIOReview’s “20 Most Promising Professional Services Automation Solution Providers 2017,” featuring the companies that are delivering value to the professional services sector.

Company Name

Company Description

Accelo Develops a fully integrated, powerful platform for end-to-end professinal service automation
Acumatica Offers real-time reporting and dashboards to pull together required information to monitor KPI and professional service leads
Autotask Corporation Provides mission-critical software solutions that allow technology service providers to simplify, scale, and succeed
Avaza Offers an all-in-one software solution to effectively manage team, projects, time tracking, expense reporting, quoting, and invoicing
Bric Analytics-driven approach to streamline and optimize time management
Changepoint Incorporating PSA, project and portfolio management, and business analytics to provide operational visibility and control over strategic business portfolios
Clarizen Provides solutions to help enterprises manage projects collaboratively and automate workflow so they can move faster
Deltek A cloud-based, industry-focused solution provider for integrated enterprise-wide process automation
Doculus Enables professional services teams to increase win rate by offering end-to-end automation solutions
FinancialForce Develops a single platform for sales, service delivery, and finance department to work collaboratively
Innive Inc Partners with progressive organizations that are committed to leverage analytics for business transformation
Journyx Develops project, time, and expense tracking software to help companies taking smart decisions that increase their productivity
Kaseya Empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions
Kimble Applications Helps professional services organizations by improving their business performance, visibility, and enhanced company collaboration
Mavenlink Delivers enterprise-class Software as a Service (SaaS) that transforms how businesses work with distributed teams, contractors, and clients
Projector PSA Enables project-based services organizations to track time and expenses, invoice clients, schedule resources, and manage projects
Promys Enterprises Develops PSA solutions with strong and scalable functionalities
Unanet Provides software that enables project-driven organizations to reduce costs, improve employee productivity, and provide visibility into work performance
Upland Software Tenrox is a cloud-based professional services automation software application that automates project initiation, resource management, time and expense, and reporting and analytics
Webroot Provides next-generation network and endpoint security and threat intelligence services to protect businesses and individuals around the globe