Top 20 Professional Services Automation Tech Companies - 2018

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Top 20 Professional Services Automation Tech Companies - 2018

As businesses continue to gain higher competitive edge, automation providers for professional services are merging ground-breaking technological advancements in order to improve productivity in back-end operations and accelerate front-end services. In an effort to reduce cumbersome paperwork, operational costs and the overall time consumed to serve customers, companies are on a transition from legacy to agile methodology leveraging automation workflows. Reports by the Business Research Company reveal a market forecast of 5.4 percent growth of professional services by 2020.

The scope for penetration of automated services is widening as organizations turn to social media platforms for promotion of products and services. Besides, companies are relying on complete decentralization of processes by collaborating CRM and professional service automation (PSA) tools. This will help businesses experience a parallel surge in sales and operational activities. Considering the unpredictability of businesses, PSA providers are ensuring continuum within workflows with aid of disaster recovery measures.

Added to that, mobile interfaces are being utilized to allow employees with the flexibility of completing tasks or providing support to back-end services. This decidedly blurs the line between work and home, eliminating the need for permanent offices. This brings providers to secure data exchange processes via robust desktop virtualization tools and server hosting integrated into a cloud infrastructure. All these trends are in tune with a single objective—driving improvement in the productivity of the company while simultaneously leveling up customer engagement.

While the utilization of cutting-edge technology ensures a long-term growth for the PSA space, it is an uphill task for companies to decide on one from the wide assemblage of solutions. To make this task easier, we have assessed the top companies that solve PSA challenges by implementing the current technological trends in the space. A distinguished panel comprising CEOs, CIOs, VCs, Analysts and the editorial board of CIOReview has selected a list of PSA solution providers.

We present to you CIOReview’s “20 Most Promising Professional Services Automation Solution Providers - 2018.”

TOP VENDORS

Top 20 PSA Solution Companies

AtWork Systems

A computer software company based in Herndon, Virginia initial product is OneLynk, a Shared Services Online (SSO) solution that offers a complete suite of cloud-based software products. As a professional service automation provider AtWork Systems online solution provides comprehensive shared services back-office ecosystem to small and medium-size professional service firms, such as professional services firms or government contractors. Many growing businesses struggle while expanding, acquiring, and integrating, OneLynk allows them to focus more on business and less on the back office. OneLynk delivers a standard library of easily reconfigurable default templates for automating and monitoring business transactions, finance, supporting human capital management, and payroll services

Cloud Coach

Businesses that are looking to make strategic investments to their success Cloud Coach created enterprise-class project management and productivity software. The company is into enterprise class project management, PSA, PPM, and productivity software. The professional service automation provider Cloud Coach provides enterprise productivity software that a team can utilize to simplify everyday tasks, increasing productivity. It also allows the business to grow by giving them the time to concentrate on the core aspects of the company. The organization also guides their client through the complete journey of finding a solution to the business problems and making it a positive and profitable outcome for their business

ConnectWise

An Ecosystem-centric company dedicated to helping technology teams thrive. ConnectWise connects the tech teams to solutions and services that drive exceptional user experiences. The firm enables efficiency with a single-pane-of-glass approach to running a business. The company’s platform is comprised of solutions designed to help their clients to do more with less, allowing them access to a comprehensive selection of options that extend, connect, and personalize your business. As the professional service automation provider the platform of ConnectWise connects its clients to an ecosystem of best-in-breed solutions that help them deliver exceptional service and productivity. A passionate, committed leadership team supports the company’s corporate vision and helps them continuously drive partner success

Intiva Health

The company started back in 2006 as a staffing agency for surgical services and emergency rooms. Today they are a young startup, built on decades of healthcare operations experience, committed to helping health providers make the most of their careers. Most of the time business productivity software are installed but never properly utilized. Cloud Coach ensures that their premium consulting and support system that will help the companies to ensure that the software is working and helping the business succeed

TeamKnit

The company is a source for its clients integrated productivity tools that provide accountability, transparency, and team cohesiveness. TeamKnit amplifies the human capital and multiplies the bottom line resulting in exponential growth both to the workforce, without adding the headcount, and the bottom line.TeamKnit is a professional service automation provider whose crew embodies diverse global experience in technology, finance, operations, sales, and marketing. The firm is attracting many who struggle with too many collaboration tools and paying 40 to 60% more. TeamKnit also helps companies to drives employee productivity and employee engagement which leads to an increase in team productivity

Accelo

Accelo is the smart technology platform that gets their client’s back while they do the work they love by automating and streamlining work into one, integrated system. By streamlining the operations companies and their teams will be free to dedicate their full attention to their clientswhile being more productive profitable, and confident. Today, Accelo streamlines operations and increases the profitability of thousands of businesses in over 86 countries. As a professional service automation Accelo gives service businesses a system to run their operations, streamlining client work, automating processes and letting professionals get back to doing the work they love

BigTime

BigTime Software delivers time-tracking, billing and project management software for professional firms, tracking over billions billable time each year. The company’s flagship product is a SaaS-based system that is custom-built for the professional services industry. The firm serves sectors like accounting, architecture, and engineering, consulting, creative, government contracting, IT services, and law firms. BigTime is a venture-funded company based in Chicago committed to helping clients run professional teams more efficiently, unlocking potential revenue, and improving profitability within the knowledge economy. As professional service automation the company offers features like time and expense tracking, WIP management, task & workflow management, invoicing, billing, and more

Compuware

Compuware Corporation empowers many large companies so that they can make advancement to their mainframe intellectual property to meet the demands of the digital economy. The company’s application development, testing, and performance management software enables businesses to deliver high-quality applications more quickly, reliably, and resource-efficiently. Compuware is a type of Software Company that solely focuses on mainframe innovation. As a professional automation service Compuware's modern mainframe solutions integrate into their client’s cross-platform, enterprise-DevOps toolchain, they can fully influence their high-value mainframe investments with agility

Datto, Inc.

As the provider of IT solutions delivered by Managed Service Providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. As a professional service automation provider the company offers business continuity and disaster recovery, networking, business management, and file backup and sync solutions. The firm has created a one-of-a-kind ecosystem of partners that provide Datto solutions to half a million businesses across more than 130 countries.Datto has earned hundreds of awards for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace

FinancialForce

Headquartered in San Francisco, FinancialForce delivers the professional services automation (PSA) and customer-centric ERP. As a professional service automation provider the firm accelerates business value with comprehensive best practices and the most intelligent analytics—all on the leading business cloud platform from salesforce. FinancialForce also believes that the company built on the salesforce customer-engagement, the cloud platform is at the forefront of delivering value for service economy companies. The company is backed by advent international, salesforce ventures, and technology crossover ventures. The company has also ensured to address social causes in their communities and improve the lives of others by harnessing the talents, passions, and generosity of FinancialForce employees, partners, and customers