Top 10 PSA Solution Companies - 2020

Professional services automation (PSA) refers to a full-scale software suite developed to assist specialists in project and service oriented businesses. By leveraging PSA, professional services providers can manage client engagements throughout the project lifecycle, beginning with sales, allocating resources to deliver the work and ends when payment is collected. And at the same time, PSA helps plan, manage, and measure the performance of each project. This enabled services providers to deliver more predictably, and also streamline or automate repetitive manual processes.

PSA enables not only tracking of key performance indicators but also helps draw insights required to allocate resources intelligently and increase profitability. This is done by automating time-consuming processes such as project planning and scheduling, financial reporting, and workflow management. Artificial intelligence enabled PSA helps predict when projects can be delivered by taking into account available resources and also make timely and informed decisions about future resource forecasting. When it comes to increasing productivity, PSA is extremely useful since it provides a set of tools for assigning the right people to the right tasks at the right billing rates. On one hand, PSA helps identify lower resolution utilization rates and on the other, aids in achieving higher utilization rates through improved team collaboration.

PSA helps track planned versus actual spending and captures non-billable time and expenses that comprise a significant portion of a budget. By providing information about projects and clients that contribute the most to profitability, PSA paints a clear map of where revenue is being generated and lost. Further, professional service providers can have an accurate picture of resource distribution on projects and see revenue, cost, and profit per each role. These insights can then be utilized to better plan and allocate resources for higher project margins. PSA breaks down information silos and ensures vital data overview across all levels to turn operations into a well-oiled machine.

At this juncture, there are a wide variety of PSA solution providers entering the market with a set of advanced offerings. To help companies navigate through the best-of-breed PSA solutions; CIO Review has compiled a list of Most Promising Professional Services Automation Solution Providers and Service Providers. The enlisted organizations are enabling professional service providers to improve operational and financial performance. Besides, the magazine also comprises insights from thought leaders in the sector on industry trends, best practices, recent innovations, and their advice for aspiring CIOs.

We present to you CIO Review’s, “10 Most Promising Professional Services Automation Solution Providers – 2020.”

Top PSA Solution Companies

DeskTop Business Solutions specializes in delivering time and billing software solutions for law firms and insurance companies. The company was the first to market with a web-based full function legal time, billing, and accounting solutions, and still remains a leader in that market. Equipped with the latest version, LAWS/Pro, the company has expanded its capabilities to support any professional who performs hourly billing, including accountants and consultants. LAWS/Pro introduces the latest web technologies, including AJAX and Web 2.0

Accelo

Accelo

Accelo is a provider of a complete Service Operations Automation solution that helps companies experience a fresh way to run the entire business, service, and client operations with one cloud-based app. Accelo manages and automates mission-critical business tasks of the companies to focus on more important things. The cloud-based ServOps software was tailored specifically for professional services. It’s never been this easy to leverage enterprise-level business automation, sales, project management, client billing, and time tracking for service business

AtWork Systems

AtWork Systems

AtWork Systems is a computer software company based in Herndon, Virginia, whose initial product is OneLynk, a Shared Services Online (SSO) solution that gives a complete suite of cloud-based software products. As a professional service automation provider, AtWork Systems online solution gives a comprehensive shared services back-office ecosystem to small and medium-size professional service firms, such as professional services firms or government contractors. Many growing businesses struggle while expanding, acquiring, and integrating, OneLynk allows them to focus more on business and less on the back office

Cloud Coach

Cloud Coach

The company offers enterprise-class Project Management and Professional Service Automation software on Salesforce. Cloud Coach’s Fundamentals tier provides a quick, user friendly method to implement all the essentials of running a project, from managing tasks & timelines, storing documents and allotting work to the team. As all tiers share the same user interface then as one moves up through the tiers, the company enable additional capabilities at each tier step up. enterprise-class project, Professional Service Automation (PSA), and Project Portfolio Management (PPM) software are some of the forte of the company

ConnectWise

ConnectWise

An Ecosystem-centric organization dedicated to asisting technology teams thrive. ConnectWise connects the tech teams to solutions and services that drive exceptional user experiences. The firm provides efficiency with a single-pane-of-glass approach to running a business. The company’s platform is comprised of solutions built to help their clients to do more with less, giving them access to a comprehensive selection of options that extend, connect, and personalize your business. As the professional service automation provider the platform of ConnectWise connects its clients to an ecosystem of best-in-breed solutions that help them deliver exceptional service and productivity. A passionate, committed leadership team supports the company’s corporate vision and helps them continuously drive partner success

Deltek

Deltek

Deltek delivers software and information solutions that enable superior levels of project intelligence, management, and collaboration. Its industry-focused expertise makes the projects successful and helps achieve performance that maximizes productivity throughout the project lifecycle that fuels the business. Deltek delivers solutions that allow customers to connect and automate the project lifecycle that fuels their business. Deltek provides solutions to find and obtain new opportunities, optimize the resources, manage costs and risks, identify the resources needs, and develop all types of project-based businesses. Deltek's ERP solutions enable customers to gain the visibility and control they need to make the right business decisions

FinancialForce

FinancialForce

FinancialForce provides customer-centric business applications on the leading cloud platform from Salesforce. It accelerates business growth with the latest of the ERP suite and the #1 professional services automation (PSA), enabling real-time insights and intelligent decision-making. In 2006, Salesforce unveiled a cloud platform where anyone could build enterprise apps. With faith in the Salesforce vision, FinancialForce was entirely committed to proving the promise of the platform. The solution also unifies the customer’s systems to streamline their data flows and automate data movement across the different applications in the ecosystem

Practice Engine

Practice Engine

Practice Engine provides a fully featured and well-developed practice management software. The company encourages cohesive and strong technical emphasis with client relationships to retain and secure the substantial list of top firms. The company focuses on the accounting profession and provides practice management systems with its excellent integration hooks. Practice Engine offers its clients with customized products, which support the current versions of their practice management systems. The company's compact team of cross-skilled industry experts uses advanced technology to offer modern products in lesser time and budgets to their clients

TaxAct

TaxAct

Founded in 1998, TaxAct® is a leading provider of affordable digital and download tax preparation solutions for individuals, business owners and tax professionals

Upland Software

Upland Software

Upland’s cloud-based tools for digital transformation enable every team in client’s organization to do their best work. Whether it’s team collaboration, managing projects and costs, automating workflows, or engaging prospects and customers, the Upland cloud products address specific work needs and deliver powerful results. And because the company’s products are cloud-based and architected for performance, scalability, and security, it keeps its people connected and current—anytime, anywhere, and from any device